CUSTOMER SATISFACTION SURVEY

At Pressed Dry Cleaners our goal is to make certain that your experience with us is nothing short of exceptional. Every day we work to deliver on our promise to you. By taking a moment to complete the brief survey below, you will assist us in continuing to provide the quality and service you deserve. All of your responses will be held in confidence by our management team.

To show our appreciation, every survey participant will be entered automatically in our monthly drawing to receive $100 in free dry cleaning and a complementary $5 off Coupon!

Customer Satisfaction Survey

Which Pressed Dry Cleaners location do you use most frequently?^*

Anthem
Carefree
Home Pickup/Delivery

How often do you visit Pressed Dry Cleaners?^*

First Time
Every Few Days
Weekly
Every Other Week
Monthly
Rarely

Please rate your satisfaction level in the following areas:

Customer Service Personnel^*

	Excellent	Good	Average	Poor	N/A
Friendly
Knowledgeable
Helpful
Employee Appearance
Speed and Efficiency of Service

Dry Cleaning Quality^*

	Excellent	Good	Average	Poor	N/A
Stain Removal
Pressing
Overall Cleaning Quality

Shirt Laundry Quality^*

	Excellent	Good	Average	Poor	N/A
Stain Removal
Pressing
Buttons Intact
Overall Shirtt Laundry Quality

Overall Satisfaction^*

	Excellent	Good	Average	Poor	N/A
Garments Ready When Promised
Store Appearance
Customer Issues Resolved Promptly
Responsiveness to Customer Requests

Additional Comments

Contact Information

Name^*

First		Last

Address^*

Street Address
City		State
Zip Code

Phone

Email^*

 

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